Shipping & Returns
Shipping across France and Europe with reinforced packaging and clear tracking.

Zones & timing
Metropolitan France and European Union.
Estimated: minimum 5 days for France, longer for the European Union.
In-person pickup at the estate by appointment.

Shipping fees
Fees depend on the destination and the order format (bottles, magnums, BIB).
A free-shipping threshold is currently being considered — we will keep you informed once conditions are set.

Preparation & tracking
Careful preparation within 24-48 business hours.
Confirmation email and tracking link at dispatch.

Returns & breakage
Returns accepted for unopened bottles.
If damaged, contact us within 48h with photos.
Refund or reship depending on the situation.

Alcohol compliance
Sales reserved for adults, verification at delivery.
Legal mentions and responsible consumption displayed on site.

Clear shipping, direct relationship
Need a quote, a special format or a specific destination?